Privacy Policy

Introduction

At Cinematic Pet Art, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to create custom cinematic pet videos.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and contact details you provide when placing an order or contacting us.
• Pet Photos: Images of your pets that you submit for creating cinematic videos.
• Payment Information: Payment details processed securely through Stripe. We do not store your full credit card information.
• Communication Data: Messages and correspondence through email or Instagram DM.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the collected information for the following purposes:

• To create and deliver your custom cinematic pet videos
• To process payments and send order confirmations
• To communicate with you about your orders and respond to inquiries
• To improve our services and website experience
• To send promotional offers and updates (with your consent)

Pet Photos Usage

Your pet photos are important to us. Here's how we handle them:

• Photos are used solely for creating your ordered cinematic videos
• We may showcase completed works on our portfolio/social media with your explicit permission
• Photos are stored securely and deleted upon request
• We never sell or share your pet photos with third parties for marketing purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment processing is handled securely through Stripe, which is PCI-DSS compliant.

Third-Party Services

We may use the following third-party services:

• Stripe: For secure payment processing
• Instagram: For communication and portfolio showcase
• Email Services: For order delivery and communication

These services have their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Request that we not use your pet photos for promotional purposes

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: